Dudley Accessibility Information
Welcome to the borough of Dudley
Built on rich, industrial heritage, culture and proud traditions, there’s something for everyone. Explore our history, and amazing architecture, relax in our open green spaces, or enjoy a day out at one of our visitor attractions.
Inclusive visits to the borough of Dudley
Working with our visitor attractions we have produced an Access Guide to Visitor Attractions. This access guide is for people with physical and sensory impairments who wish to know more about wheelchair friendly places to visit, access and facilities at visitor attractions in the borough. It will help people determine which visitor attractions are best suited to their individual needs and which facilities can be used. Should you have any specific queries, please contact the attractions directly.
Itinerary suggestions for day trips and short breaks
Spend a full day at the award winning Black Country Living Museum, explore historic streets across 26 acres and once you’ve worked up an appetite, enjoy culinary delights of the past with a bag of 1930s-style fish and chips or a pint from one of the two pubs. Plus, discover the Museum’s new 1940s-60s stories with a high street, industrial quarter, infant welfare centre, and housing to explore and historic characters to meet. The Museum includes accessible toilets, wheelchair and mobility scooter access and designated disabled parking bays. Visit here for more information on Access at BCLM. (SAT NAV: DY1 4SQ) 0121 557 9643
At Dudley Canal & Caverns you can explore the fascinating caverns and limestone mines, which date back 428 million years, underneath Dudley on this 45-minute skipper guided boat trip, then choose to enjoy refreshments, a meal or afternoon tea in the canal-side Gongoozler restaurant. There are also free exhibitions and a gift shop onsite. There are accessible parking spaces, accessible toilets and a wheelchair lift onto the boat. The 45-minute skipper guided tour is in a readable format for people with a hearing impairment and a skipper guided tour for the visually impaired. (SAT NAV: DY1 4SB) 0121 557 6265
Take a tour around the heart of the Glass Quarter attractions including Ruskin Glass Centre and Glasshouse Heritage Centre (both in the same location), the Red House Glass Cone, a scheduled ancient monument and one of only four complete Cone's left in the UK and Stourbridge Glass Museum (both venues are opposite the road from one another) that proudly hosts a globally significant glass collection alongside interactive digital displays. The Museum is also home to artist Allister Malcolm’s Hot Glass Making Studio where you can see glass making in action. Glassblowing demonstrations offered at all sites, check websites for details. Food and drinks are available in the organic cafe at the Ruskin Glass Centre while Stourbridge Glass Museum has a selection of drinks available from a Coffee Station.
www.ruskinglasscentre.co.uk (SAT NAV: DY8 4HF) 01384 399419
www.dudley.gov.uk/see-and-do/museums (SAT NAV: DY8 4AZ) 01384 812750
www.stourbridgeglassmuseum.org.uk (SAT NAV: DY8 4FB) 01384 900447
There are designated disabled car parking spaces and an accessible toilet within Ruskin Glass Centre and the Glasshouse Heritage Centre. There are stairs up to the main Ruskin Glass Centre with a wheelchair lift fitted and wheelchair access throughout the site with slight threshold steps into a small number of artisan craft studios.
There are designated disabled parking spaces available on the car park opposite the Red House Glass Cone. There is an accessible toilet, a wheelchair available for use on site (subject to availability), a lift available to the first-floor gallery and the visitor centre, the courtyard studios and canal side are all accessible for wheelchair users. A Visual and Virtual Guide is available.
There are designated disabled car parking spaces available at the rear of the Museum. The Museum is fully accessible for visitors with mobility needs. The Museum has a lift with a pull handle. There are accessible toilets. There is an Autism-friendly guide to help young people, teens and adults on the autistic spectrum familiarise themselves with the Museum available on the website.
Places to stay
There is a selection of places to stay that provide accessible rooms in our Dudley borough Accommodation Guide including:
The Copthorne Hotel - Merry Hill, Dudley
The Waterfront
Level Street
Brierley Hill
DY5 1UR
01384 482882
The Copthorne Hotel - Merry Hill, Dudley Accessibility Guide
Castlegate Park
Birmingham Road
Dudley
DY1 4TB
01384 888830
There is wheelchair access through the hotel. There are wheelchair accessible paths, registration desk and restaurant. In addition there are wheelchair accessible rooms with wet rooms and wide doorways, accessible parking and accessible toilets. There is an accessible pool, fitness centre, business centre and dedicated staff to assist with accessibility needs.
We hope you enjoy your visit to the heart of the Black Country.
Further information
For further information on inclusivity and access for all in Dudley visit:
For further information on Blue Badge parking in the borough of Dudley visit:
For further information on access in the Midlands region visit:
www.visitbritain.com/en/plan-your-trip/accessible-britain/accessible-guide-midlands
For further information on how to travel across the West Midlands with Accessibility needs visit:
www.tfwm.org.uk/plan-your-journey/travel-information/how-to-travel-with-accessibility-needs/
https://nxbus.co.uk/west-midlands/help-information/disability-awareness-accessibility
https://www.nationalexpress.com/en/help/accessibility
If you need assistance for your train journey visit:
www.nationalrail.co.uk/help-and-assistance/passenger-assist/ www.nationalrail.co.uk/stations/
https://accessmap.nationalrail.co.uk/
For information on assisted travel at Birmingham Airport visit:
https://www.birminghamairport.co.uk/assisted-travel/
For further information on Accessible Toilets visit: